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Find here all information about our products and their application , our ingredients, payment and shipping
PRODUCT INFORMATION
The YLUMI range includes 17 different products with different effects.
Of these, 13 formulas are in capsule form for taking with a glass of water. One formula is administered in drop form, and three formulas are available in powder form for mixing into liquid or meals.
The formulas and recommended application are listed in detail on the product pages.
The YLUMI formulas are 100% vegan and are particularly suitable for supporting a vegan or vegetarian diet. Important vitamins, such as vitamin B2 and vitamin B12, can be found in many of our formulas.
YLUMI has been the Beauty & Health Original since 2017. YLUMI formulas contain the highest quality ingredients based on natural raw materials and combine innovative nutrients from nutritional science with traditional adaptogens and medicinal mushrooms based on TCM and Ayurveda.
We combine adaptogenic herbs, medicinal mushrooms, essential minerals, and vitamins to create formulas tailored to the individual needs of our clients in today's modern world. YLUMI products are available over-the-counter and vegan dietary supplements.
All 100% vegan, free from pesticides and heavy metals, preservatives and colorings, lactose and gluten free - created in Berlin.
YLUMI products can generally be taken before and after pregnancy (including while breastfeeding).
Herbal supplements are generally not recommended during pregnancy, as some of the herbs they contain may have a stimulating effect. However, we have developed FEM LOVE capsules for this purpose. This is our formula for general women's health, before, during, and after pregnancy.
All formulas are permitted during breastfeeding except the ENERGY, HAPPY MOOD and SLEEP capsules.
If you are unsure, please seek medical advice or contact our customer support.
YLUMI products should be stored in a cool, dry place away from light and out of reach of children.
Storage in the refrigerator is possible, but not absolutely necessary.
When it comes to the best-before date (BBD for short), many people immediately think of "no longer good." But especially with dietary supplements, the BBD is not an expiration date ! Rather, it represents the period during which the product retains its full quality and effectiveness – provided it is stored properly. This means: Your product can still be used safely after the BBD has expired without losing its effectiveness.
If you are unsure about individual products, you can always contact us.
All YLUMI products are 100% vegan and processed with exceptional care. They are subject to comprehensive quality standards from cultivation to the finished product. YLUMI customers can always rely on flawless, high-quality, and natural nutritional products. All products undergo microbiology testing in independent laboratories and are double-tested for purity from heavy metals, toxins, and radioactivity to guarantee tolerability and effectiveness. This ensures the highest possible purity for all YLUMI products, thus ensuring safety for all customers.
Every natural raw material we use comes with a batch-specific certificate of analysis with information on microbiology in accordance with EU guidelines. We are currently working on making these ingredient certifications available to you digitally.
Our premium nutritional supplements are designed to promote long-term benefits for your well-being. Our focus is on a holistic approach to the body. The effectiveness of our products often only becomes apparent after regular use, as the body needs time to adapt to the high-quality new nutrients.
For this reason, we recommend using our products over a longer period of time. Some products have been proven to show results after a period of 1-3 months, but the change varies from person to person and is highly individual.
In this case, trial sizes would not be effective and would not be consistent with our current product range and our philosophy.
Our premium nutritional supplements are designed to promote long-term benefits for your well-being. Our focus is on a holistic approach to the body.
The effectiveness of our products often only becomes apparent after regular use, as the body needs time to adapt to the high-quality new nutrients. For this reason, we recommend using our products over a longer period of time. Some products are better suited as a course of treatment, others for indefinite use. YLUMI also offers products such as ENERGY capsules, which are suitable for occasional use.
APPLICATION
The products are suitable for anyone who wants to improve their mood, sleep-wake rhythm, and well-being, feel good in their body and skin, and want to make their everyday life easier and reduce stress.
All YLUMI products are made from high-quality and pure ingredients in a perfect dosage for daily use.
All formulas can be combined with each other. We recommend combining a maximum of 4-5 formulas at a time and taking them daily for at least 6 weeks for a noticeable and optimal effect.
YLUMI CAPSULES should be taken daily, with a glass of water, in the amount of 2 capsules per product. (Except for the 2-PHASE SMOOTH SKIN SET and the PLANT IRON + VITAMIN C CAPSULES. Detailed instructions can be found on the individual product pages.)
ALL FORMULAS except BELLY BEAUTY, CALM ME, ENERGY and SLEEP are taken in the morning with or after breakfast.
The BELLY BEAUTY and CALM ME formulas are taken in the evening after the last meal or before going to bed.
The SLEEP CAPSULES should be taken with a glass of water 30-60 minutes before going to bed.
The ENERGY CAPSULES can be taken in the morning or 30-60 minutes before a concentration phase or a workout.
The VANILLA GLOW PROTEIN (powder) is stirred daily into approximately 200-300ml of water or plant-based milk, a smoothie or muesli.
All YLUMI products are designed for daily use and for combination with other YLUMI formulas; there is no time limit on the duration of use.
The YLUMI products are designed to work together and be combined with other YLUMI formulas. We recommend taking a maximum of five YLUMI formulas at the same time. A combination of capsules with different intake times is also possible.
In principle, all YLUMI products are suitable for beginners. Which one you choose to start with depends entirely on your needs.
Feel free to use our product quiz to receive personalized recommendations. We also offer a wellbeing consultation with our nutritionist, who will tailor a personalized consultation to your needs. You can book a free consultation here .
If you are unsure, please contact our WhatsApp customer service for intensive advice or write to us by email at: support@ylumi.de .
YLUMI products generally have a gentle effect and are very well tolerated. However, individual side effects can occur. If you notice that you are intolerant to a YLUMI product, you are welcome to contact our support team and take advantage of our money-back guarantee. We also recommend that you consult a doctor if you are unsure about its effectiveness or if you experience side effects.
YLUMI products can be suitable for both children and the elderly, but it is strongly recommended to consult a doctor before use. Children often require smaller amounts of vitamins and minerals than adults. It is important to observe age-appropriate dosages. Children also have special needs, such as vitamin D for bone growth or iron to prevent anemia. YLUMI does not have any products specifically developed for children.
It's important to note that older people often have an increased need for certain nutrients such as vitamin D, calcium, B12, and omega-3 fatty acids to support bone health, the immune system, and cognitive function. With age, the ability to absorb nutrients from food can decrease. In this case, dietary supplements can be a good way to compensate for these deficiencies. It's important to consider potential interactions between YLUMI products and medications if you're taking any medications.
All our products are low in allergens and generally well tolerated, even by those with histamine intolerance. Whether you tolerate a particular product depends largely on your individual tolerance to the active ingredients. If you are unsure, we recommend trying the product in small quantities first and carefully observing your reactions. Alternatively, you can seek medical advice for a personalized recommendation.
INGREDIENTS
Adaptogens are natural plant compounds that can help the body better cope with stress. These biologically active plant substances, such as flavonoids, polyphenols, terpenes, and polysaccharides, adapt to the body's individual needs and help the organism better cope with physical and emotional stress.
Medicinal mushrooms are among the oldest natural remedies on earth due to their active ingredient complexes and health-promoting properties. Used in traditional Chinese medicine for thousands of years, their diverse effects are increasingly being appreciated and utilized in the Western world.
For YLUMI products, we harness the full energy and power of so-called super herbs – traditional herbs and medicinal mushrooms from Chinese and Ayurvedic herbal medicine, which have been used for thousands of years for vitality and well-being, balance, and health.*
YLUMI products are manufactured in Germany and Austria. They are manufactured using high-quality, certified, and low-allergen raw materials of natural origin in collaboration with renowned German laboratories. No artificial preservatives are added. All products undergo microbiology testing in independent laboratories and are double-checked for purity from heavy metals, toxins, and radioactivity to guarantee tolerability and effectiveness. This ensures the highest possible purity for all YLUMI products and thus safety for all customers. Individual ingredients in YLUMI products come from Asia, but each individual raw material is analyzed under the strictest European guidelines and comes with analysis certificates with microbiological information. All YLUMI products are processed with the utmost care and are subject to comprehensive quality standards from cultivation to the finished product. YLUMI customers can always rely on flawless, high-quality, and natural nutritional products.
The products are manufactured using high-quality, certified, and low-allergen raw materials of natural origin in collaboration with renowned German laboratories. Individual ingredients in YLUMI products come from Asia, but each individual raw material is analyzed according to the strictest European guidelines and comes with analysis certificates with information on microbiology. All YLUMI products are processed with the utmost care and are subject to comprehensive quality standards from cultivation to the finished product.
YLUMI customers can always rely on flawless, high-quality, and natural nutritional products.
We can recommend the book "Adaptogens: Herbs for Strength, Stamina and Stress Relief" by David Winston and Steven Maimes. There are also several German-language books on TCM and Ayurveda, such as "The Five Elements Diet: Chinese Medicine for Health, Harmony and Well-being" by Barbara Temelie-
It's also worth taking a look at the National Library of Medicine. It contains many interesting (scientifically oriented) studies and scientific articles.
PAYMENT
For secure, fast, and convenient payment, we offer a variety of payment methods: prepayment, credit card, PayPal, Apple Pay, and Klarna.
After placing your order, you will receive our bank details via email. Transfer the amount to our account, stating your order number. Once we receive your payment, we will ship the goods immediately. Our bank details are as follows:
Account: YLUMI UG
IBAN: DE06 1007 0024 0972 6068 00
BIC (SWIFT CODE): DEUTDEDBBER
Purpose: XXXXXX (your 6-digit order number)
(Please be sure to include the order number)
Payment is made directly during the ordering process by entering your credit card details. Upon shipment, the credit card will be charged the actual invoice amount, less any discounts, gift certificates, etc. For items that are custom-made to customer specifications or clearly tailored to personal needs, the credit card will be charged immediately with the actual invoice amount, less any discounts, gift certificates, etc.
To pay via PayPal, you need a free PayPal account. PayPal offers various payment options and also insures all orders up to €500. If you choose PayPal as your payment method, you will be redirected to PayPal after placing your order, where you can log in or register and select your preferred payment method. In addition to paying with PayPal balance, payments by credit card and direct debit are also possible. Once payment is processed via PayPal, we will ship the goods immediately.
Payments are made directly through your Apple account. After submitting your order, you will be redirected to Apple, where you authorize payment of the order amount. As soon as we are notified of the authorization, the order will be shipped—depending on the delivery time specified for the item. Depending on the payment method stored with Apple Pay, the payment method will be charged immediately after authorization or after shipment with the actual invoice amount, less any discounts, gift cards, etc.
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the payment method Klarna PayLater. Payment is made to Klarna. Further information can be found in Klarna's Terms of Use .
General information about Klarna is here Personal data will be processed by Klarna in accordance with applicable data protection laws and as described in Klarna's Privacy Policy .
Shipment
Shipping is safe and fast with our shipping partner DHL.
We process all orders within 24 hours on working days (Monday-Friday) and transfer them to DHL as quickly as possible after receipt of payment. If you choose PayPal Express Checkout as your payment method, delivery will be made to the address stored in your PayPal account.
We ship worldwide. Customs duties and taxes may apply and vary depending on the country.
DELIVERY TO GERMANY:
Delivery within Germany costs €4.90 and is free for orders over €50.00. The standard delivery time stated by DHL for orders within Germany is 3-4 days.
DELIVERY TO AUSTRIA:
Delivery to Austria is €9.90 for orders under €50.00. Orders over €100.00 are delivered free of charge.
DELIVERY TO SWITZERLAND:
To ensure your products arrive quickly and safely, we ship your order to Switzerland exclusively with the Deutsche Post (DHL) Paket International Premium Service.
Delivery to Switzerland is €15.00 for orders under €100.00. Orders over €100.00 are delivered free of charge.
Customers will not be charged any customs fees for orders with a value of less than €210.00. These fees are already covered by the Premium Service. For orders exceeding this value, the customer is responsible for paying the customs fees.
DELIVERY TO PACKSTATIONS:
We also ship to Packstations within Germany. Please enter the Packstation details as the delivery address (street = Packstation, house number = Packstation number, address extension = postal code).
DELIVERY TO OTHER EU COUNTRIES:
Delivery to other EU countries is €9.90 for orders under €100.00. Orders over €100.00 are delivered free of charge.
DELIVERY OUTSIDE THE EU COUNTRIES (WORLDWIDE):
For deliveries outside the EU (worldwide), shipping costs are €20.00. Delivery is free for orders over €200.00. Customs duties and taxes may apply and vary depending on the country.
For any complaints, please contact us at support@ylumi.de with a brief description of your complaint. You will receive a response with all the necessary information within 24 hours (working days).
subscriptions
With a subscription with us you enjoy numerous benefits!
You save 10% every month on your favorite products compared to buying them individually, and you no longer have to worry about regularly reordering your products—we'll take care of that for you. Simply sign up for a subscription and look forward to reliable monthly deliveries.
You have the choice: Receive refill packs every 60 days or the regular jars every 30 days – whichever suits you best.
On the respective product page, you'll find a button to complete a subscription. Alternatively, you can contact our support team at support@ylumi.de or via WhatsApp at +49 (0) 179 51 46 735. Ideally, please let us know your name and the product in question directly so we can complete your subscription promptly.
Unfortunately, the discount codes cannot be applied to subscriptions. However, you are welcome to place your first order of the product without a subscription using a code and then purchase a subscription without a code.
Yes, of course. Feel free to contact our support team at support@ylumi.de, send us a WhatsApp message at +49 (0) 179 51 46 735, or send us an Instagram direct message. Ideally, please tell us your name and the product in question so we can quickly identify your subscription.
specific needs
The DARM-RESET-DUO is ideal for rebuilding the intestines from the inside out.
The BELLY formula contains more than 10 billion colony-forming units (beneficial microorganisms) from 10 clinically tested probiotic strains, prebiotics, as well as medicinal mushrooms and Ayurvedic herbs, all of which are low in allergens and free of harmful substances. BELLY BEAUTY was specially developed for people who want to restore balance to their gut and get skin problems under control.
The CLEAN CAPSULES are suitable for strengthening the liver and stimulating metabolic processes. The two products combined are therefore ideal for improving digestion and the intestines.
For sensitive individuals, we recommend starting with one capsule per product to gently accustom the body to the active ingredients. The products can be safely spread out over two months.
We have several products that have proven particularly suitable for treating skin problems: the BEAUTY X HYALURON CAPSULES (hydration, skin glow), the VANILLA GLOW PROTEIN (collagen production) and the 2-PHASE SMOOTH SKIN SET (wrinkle reduction).
The BELLY BEAUTY CAPSULES or the PURIFY CAPSULES could also be helpful depending on the symptoms; skin problems often have their origin in the intestines.
The BEAUTIFUL AGE CAPSULES contain a comprehensive blend of vitamins, herbs and medicinal mushrooms that can support hormonal balance, especially during periods of hormonal change.
Because the capsules contain ingredients like maca, yam root, and vitamin B6, which contribute to hormonal regulation, they may be supportive when you stop taking hormonal contraception. Maca and yam root are known to positively influence hormonal processes, while vitamin B6 may specifically contribute to hormone regulation. Other nutrients included, such as zinc, vitamin D, and coenzyme Q10, also support general health, which could be beneficial during the body's adjustment period after stopping hormonal contraception.
There are several options: If you are on a plane and want to fall asleep quickly and sleep through the night, you can take 2 SLEEP CAPSULES (2 capsules = daily dose of 1.0 mg melatonin) with a glass of water.
In the morning we recommend taking our ENERGY CAPSULES or alternatively a green tea.
If you want to continue supporting your body with the new sleep routine, you can take the SLEEP CAPSULES again in the evening (local time) at your destination to adjust to the new time zone/sleep rhythm. The same applies once you've returned to your country of origin.
You can also take the ENERGY CAPSULES for an energy boost to help you get through the afternoon slump.
It is important that the products are taken with sufficient liquid.
Further questions
We all know how frustrating it can be when something goes wrong with an order or you have a question and want to speak to someone to resolve the issue as quickly as possible. That's why we have a dedicated Customer Care Team ready to assist you with any issue. They will get back to you within 24 hours and strive to resolve the problem as quickly as possible.
The team can be reached during the following times:
Monday - Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 4 p.m.
Please contact us with your question by email: support@ylumi.de or write to us on WhatsApp at the mobile number:
+ 49 (0) 179 51 46 735.
For questions received after 4 p.m. on Friday or over the weekend, the team will do their best to respond to you as quickly as possible on Monday.
My question is not listed in the FAQs?
If you have a question or problem that we couldn't answer in our FAQs, please contact our dedicated Customer Care Team, who will be happy to help you.
You can contact us by email at support@ylumi.de or via WhatsApp .
You should receive a response within 24 hours. However, inquiries received on Friday, after 4 p.m., or over the weekend may take slightly longer.