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HOW TO PROVIDE YOUR FEEDBACK AND REVIEWS ON YLUMI

After placing your order with YLUMI, you have the opportunity to leave feedback and reviews. This helps other customers benefit from your experience.

Every review from verified buyers is published immediately, without manual review by us. Your comments should focus on your buying experience and answer some of the following questions:

  • Were you satisfied with the packaging and shipping of your order?
  • Did you receive good customer service and was your problem resolved quickly?
  • Would you order from YLUMI again?
  • Would you recommend YLUMI?
  • How did you like the product?
  • What could improve your experience?

A notice:

Dietary supplements are not a substitute for a balanced and varied diet and a healthy lifestyle. YLUMI does not promote its products with claims of healing. Reviews containing disease- or healing-specific content will be deleted or moderated.

You can rate YLUMI and its products using the 5-star rating process. The average rating for the item is displayed on our website next to the product name.

Before you submit a critical review, we ask you to give our customer service the opportunity to resolve any issues.

We reserve the right to remove feedback that isn't based on your purchase experience or violates our policies. These include:

  • Advertising content: This includes all advertising content such as comments about or links to other providers or websites.
  • Inappropriate language: Use constructive and polite language.
  • Offensive or illegal content: This includes content that incites crimes against humanity, racial hatred, or violence.
  • Personal Information: Do not provide details that violate your privacy or that of others, such as passwords, credit card numbers, phone numbers, email addresses, or physical addresses.
  • Content that may infringe the intellectual property rights of third parties: This includes photos, articles, etc.

The evaluation and verification process at YLUMI

Verified reviews undergo a special process run by our partner Klaviyo. This process complies with all regulatory requirements, market standards, and search engine requirements. Genuine buyer reviews are marked with "verified" or a corresponding symbol for easier traceability. This ensures that the reviews are authentic and trustworthy.